One inbox for all accounts
Messages from every connected account in one place. Reply yourself, or let the automation answer.
In developmentLaunching with our first businesses
Odepisuj is a shared inbox with automated replies for Instagram direct messages and comments. It's built on Meta's official API.
Great, thanks. Can I book an appointment with you too?
Hi, are you open on Sundays as well?
Thank you, my order arrived safely.
Here's a photo. Is this the right size?
Illustrative preview of the interface we're building. Names are made up.
The problem
Customers message you and comment on your posts at all hours. Replies come from one phone, in between other work, and it's the same questions again and again.
Prices, opening hours, availability. Each answer takes a moment, and there are a lot of those moments in a day.
Someone asks a question under a post, and by the time you get to it, they've lost interest.
Who has already replied? Who should handle this one? Without a shared inbox it's hard to keep track.
How it works
You connect your account through the official Instagram login and never share your password.
Sign in with Instagram and grant the app permission. You can connect more than one account.
Keywords, replies to comments and a welcome message. Later on, whole scenarios in the flow builder.
Whatever the rules cover is handled automatically. Everything else waits for you in the inbox.
You take over a conversation and hand it back to the bot once it's sorted.
Features
We're building Odepisuj in phases. First comes what Meta needs in order to approve the app: the inbox and automated replies. Each feature is marked with the phase it belongs to.
Messages from every connected account in one place. Reply yourself, or let the automation answer.
Take a conversation over from the bot and hand it back later. If you reply directly in the Instagram app, the bot pauses in that conversation.
When a customer sends an agreed word, such as "prices", they get a prepared reply. New conversations start with your welcome message.
Odepisuj answers a comment under your post with a private direct message.
Instagram only lets a business reply within a set time after the customer's last message. Odepisuj keeps track of it for you.
Invite colleagues and share the inbox with your whole team. Tag contacts with labels and add notes to them.
Offer ready-made questions at the start of a conversation and a persistent menu within it.
Branching scenarios built from messages, buttons, conditions, labels, delays and collecting an email address or phone number. Published versions and a simulator.
Claude by Anthropic will reply based on your instructions and materials, stay on topic and hand the conversation to a person when it isn't sure. It also keeps an eye on the budget.
Who it's for
Odepisuj works with Instagram professional accounts, meaning both business and creator accounts.
Repeat questions are handled automatically, so people can spend their time where they're really needed.
In a later phase we'll add invitations for colleagues, labels and notes. The whole team will then reply from one inbox instead of a shared phone.
A customer leaves a comment and gets a message with the details straight in their DMs.
Connect several Instagram accounts to one app and keep them all in one place.
Security and privacy
Odepisuj doesn't use unofficial tools and never signs in to your account with your password. Everything goes through the interface Meta officially provides for businesses.
Meta approved Business Verification for Noeveris s.r.o. on 6 October 2026. Before Odepisuj opens to other businesses, the app still has to pass Meta's App Review.
Instagram API with Instagram Login. You connect your account by signing in with Instagram and can revoke access at any time in its settings.
We store the tokens for connected accounts encrypted (AES-GCM-256) and never display them. When you disconnect an account, we delete them permanently.
We don't use data from the app to train any model. Anthropic, whose model will write AI replies, is bound by contract not to use this data for training.
Telling customers that an automated assistant is replying is mandatory. You choose the wording yourself.
If you remove the app's access in your Instagram settings, we delete the connected account's data within 24 hours. How it works
Odepisuj keeps to the 24-hour reply window and to the sending limits set by Meta.
Development status
Odepisuj is built by Noeveris s.r.o., a Czech company. We say openly what's done and what's still ahead.
Meta approved Business Verification for Noeveris s.r.o., and the Odepisuj app is registered with Meta.
The inbox, account connection, keyword and comment replies, and a welcome message. Then the App Review submission.
Labels, notes, contact profiles, team invitations, ice breakers and menu.
Visual scenarios with branching, versions and a simulator.
Replies written by Claude from your materials, with handoff to a person.
FAQ
Odepisuj is a web app you connect your Instagram business accounts to. Their messages and comments come together in one inbox, where you reply to them. Repeat questions are handled automatically: a reply to a keyword, a message in response to a comment, or a welcome message. Later phases will add invitations for colleagues, a flow builder for complete scenarios and optional AI replies.
Not publicly yet. The app is in development and we're launching it with our first businesses. Before other businesses can connect their accounts, Meta still has to approve it through App Review. If you'd like to be among the first, email info@odepisuj.cz.
An Instagram professional account, meaning a business or creator account. Odepisuj connects to it through Instagram login, so you don't need a Facebook Page.
Odepisuj runs exclusively on Meta's official API (Instagram API with Instagram Login). It keeps track of the window in which Meta allows a business to reply, as well as the sending limits. When a bot replies, the customer is told.
AI replies will arrive in one of the later development phases and will only be switched on for accounts where you want them. They'll be written by Claude from Anthropic, based on your instructions and materials. When it isn't sure, it will hand the conversation to a person. Model replies can be inaccurate, so you'll be able to turn them off and take over a conversation at any time.
Any time. Take over the conversation and hand it back to the automation when you're done. If you reply directly in the Instagram app, the bot pauses in that conversation on its own.
We don't sell data to anyone and we don't use it to train models. To run the service we rely on Meta (source and destination of messages), Anthropic (only for accounts with AI replies turned on) and Cloudflare (infrastructure). We store Instagram access tokens encrypted. The Data deletion page explains how to request deletion, and the details are in the Privacy Policy.
We haven't published pricing yet. If you're interested in Odepisuj, email us at info@odepisuj.cz or call +420 704 096 969.
Another product from Noeveris
Available
About
Noeveris is a Czech software company building AI tools for small businesses: diktuj.to (Czech dictation for macOS, live) and Odepisuj (Instagram inbox automation, in development).
Odepisuj is in development and we're launching it with our first businesses. Email or call us.